How a Simple Parking Mistake at Denver International Airport Turned Into a $2,310 Charge

When you return from vacation to Denver International Airport, you can get home in many ways. You can park directly at the airport, take a shuttle from a nearby parking lot, Uber, or have a friend pick you up.

Parking at DIA: Usually Smooth, Sometimes Risky

When you park at the airport, you really are hoping for the best. Throughout the years, I have not had any issues parking my car at Denver International Airport.

READ: Here's How Often Denver International Airport Loses Luggage

However, one Colorado resident was overcharged for a wild amount.

Colorado Woman Charged $2,310 for One Day of DIA Parking

According to 9News, a woman named Cheryl McConnell was charged $2,310 for a day of parking at Denver International Airport. McConnell parked at the airport for just a day, then was charged for over two months of parking.

Long Refund Battle with Customer Service

McConnell spoke to 9News and said that she had difficulty reaching customer service, and the refund process took two weeks.

Denver International Airport says the incident was rare.

A Costly Reminder to Double-Check Travel Receipts

We could imagine that this was incredibly frustrating. $2,310 is certainly not a small overcharge. This is a great reminder for all of us to check out receipts after we travel.

My Own Parking Experience at DIA vs. Shuttle Services

Based on my personal experience, I have been overcharged or double-charged for travel expenses. It happens a lot more often than you would think.

READ MORE: Will DIA Switch to Nuclear Power?

Although I personally have not had any issues directly with Denver International Airport's parking services, I have had issues with a nearby shuttle service. They were much responsive to my situation than to Cheryl McConnell's.